Terms of Service

Welcome to the Leaseholder Portal. To use the portal please review our Terms of Service below
  1. The Service
    This website is operated by your Managing Agent (your ‘Agent’), whose name appears on the home page of your portal, and Blocks Online Limited. Any reference to ‘you’ refers to you, the user of the Service. By continuing to use this website, you agree to comply with and be bound by these Terms of Service and your Agent will grant to you an Account to access the Leaseholder Portal at www.MyBlockOnline.co.uk (the ‘Service’). We suggest that you keep a copy of these Terms of Service for your records.

    Blocks Online reserves the right to update and change these Terms of Service from time to time without notice to you. By continuing to use the Service, you agree to comply with and be bound by the Terms of Service prevailing at the time that you access the Service and in particular you agree that any new features that augment or enhance the Service, including the release of new tools and resources, shall be subject to the Terms of Service prevailing at the relevant time.

  2. Your Account
    In order to register for an Account, you must be aged 18 years or older. You must provide your full legal name, a valid postal address, an email address and any other information requested in order to complete the sign-up process. We will treat all information that you provide in accordance with our Privacy Policy. You agree to provide truthful and accurate information when registering for an Account. You agree to treat all information held in your Account and any communications about your property as strictly confidential.

  3. Security
    Following registration for an Account, your account details - including an authorisation code and a password - will be sent to your email address. You are responsible for maintaining the security of your Account and your password and you agree to be responsible for all activity that occurs on your Account. If your password becomes known to anyone else and they then use the Service, such use will be treated as use by you. In particular, if, because of a failure on your part to comply with these security obligations, a person uses your access to the Service causing loss or damage to others, you agree to bear sole responsibility for causing such loss or damage and you agree to indemnify your Agent and Blocks Online against any costs incurred.

  4. Use of the Service by You
    Your Agent grants to you a non-exclusive, non-transferable right to use the Service, subject to you agreeing to comply strictly with these Terms of Service. You acknowledge that the Service is provided on an “as-is” and “as available” basis and that your Agent and Blocks Online will not provide you with any hardware or software to enable you to use the Service. In particular, your Agent and Blocks Online gives no guarantee or warranty that (i) the Service will meet your specific requirements; (ii) the Service will be uninterrupted, timely, secure, or error-free; (iii) the results that may be obtained from the use of the Service will be accurate or reliable; (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations; and (v) any errors in the Service will be corrected.

    You agree to use the Service entirely at your own risk. In particular, it is your responsibility to verify the information provided via the Service with an independent lawyer, if you are considering any property transaction of any kind. You acknowledge that the information and Content on the Service may contain inaccuracies or errors and your Agent and Blocks Online expressly excludes liability for any such inaccuracies or errors, to the fullest extent permitted by law. Blocks Online uses SSL (Secure Sockets Layer) encryption – Thisis the standard technology for establishing an encrypted link between a web server and a browser and is used when accessing the Service. You acknowledge that once you have accessed your Account then depending on how you choose to use the Service, the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.

  5. Content
    You acknowledge that your Agent and Blocks Online are not responsible for any information or data (‘Content’) posted by you or other users on the Service. You are responsible for all Content posted by you, including any Content that is posted by another person using your access to the Service. By posting Content, you grant to your Agent and Blocks Online a perpetual, royalty-free worldwide licence to use, modify and/or re-publish such Content without notice to you.

    Your Agent and Blocks Online do not pre-screen Content, but your Agent (and its designees and Blocks Online) have the right (but not the obligation) in their sole discretion to remove any Content that is available via the Service. Your Agent or Blocks Online may - but are not obliged to - remove any Content that is determined, in the sole discretion of your Agent or Blocks Online, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or which breaches these Terms of Services or which violates any third party’s intellectual property rights. Your Agent and Blocks Online each reserve the right to disclose any information (including personal data) provided by you in order to cooperate with law enforcement and other authorities with respect to any such Content. All copyright in the Content on the Service is owned by your Agent and Blocks Online. You agree not to reproduce, change, edit, duplicate, copy, sell, resell, adapt or exploit any portion of the Service or the Content without the express prior written permission of your Agent and Blocks Online.

  6. Modification of Service
    Your Agent and Blocks Online reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice to you. Your Agent and Blocks Online shall not be liable to you or to any third party for any such modification, or any change, suspension or discontinuance of the Service. In particular, your Agent may implement charges for any element of this Service upon 30 days’ notice to you, unless otherwise stated in any service agreement with your Agent.

  7. Suspension and Termination
    Your Agent and Blocks Online each, at their own sole discretion, have the right to suspend or terminate your Account and to refuse any and all current or future use of the Service by you for any reason at any time. You acknowledge that termination of the Service by your Agent or Blocks Online will result in the deactivation or deletion of your Account or your access to your Account and the forfeiture and relinquishment of all Content associated with your Account.

    You must not use the Service for any illegal or unauthorised purpose. If you do so, this will result in the immediate termination of your Account without prior notice to you. In particular, any verbal, physical, written or other abuse (including threats of abuse or retribution) directed to any of your Agent or Blocks Online’s customers, employees, members or officers will result in the immediate termination of your Account. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, your Agent, Blocks Online, or any other service operated by your Agent or Blocks Online. You must not transmit any worms or viruses or any malicious or destructive code using any part of the Service.

  8. Cancellation
    If you no longer need an Account, you are solely responsible for cancelling it. You must provide your Agent with instructions in writing, via either email or letter, of you wish to have your Account cancelled. Instruction will not be accepted by telephone.

  9. Indemnity by You
    You irrevocably agree to indemnify your Agent, Blocks Online and their subsidiaries, affiliates, officers, agents and employees from and against any third party claim arising from or in any way related to the use of the Service by you, including any liability or expense arising from all legal claims, losses, damages (actual and consequential), suits, judgments, litigation costs and legal fees of any kind and nature howsoever incurred by your Agent, Blocks Online, its subsidiaries, affiliates, officers, agents and employees. In particular, you expressly acknowledge and agree that your Agent and Blocks Online shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (regardless of whether your Agent or Blocks Online has been advised of the possibility of such damages), resulting from:
    1. the use or the inability to use the Service; 2. the cost of procurement of substitute goods or services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through the Service; 3. authorised access to or alteration of your transmissions or data; 4. statementsby or conduct of any third party on the Service; 5. termination of your Account; or 6. any other matter otherwise relating to the Service.

  10. General
    The failure of your Agent or Blocks Online to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. If any part of these Terms of Service is deemed invalid or unenforceable, you agree that the invalid or unenforceable part may be deleted and the remainder of the Terms of Service shall continue in full force and effect. These Terms of Service are governed by English law and you agree that the English courts shall have exclusive jurisdiction in case a dispute should arise over their interpretation.

Last Updated: 17th June 2019